Made to Measure Blinds Terms and Conditions
You are invited to buy goods (blinds) from madetomeasureblinds-uk.com. When buying products from us, a legally binding contract with you and madetomeasureblinds-uk.com will arise.
Once you have entered the requirements for your order and the payment has been processed via our secure site, you will be notified by email confirming your order and the price you have agreed to pay.
We will debit the price from your debit or credit card when we receive your order - or as-soon-as is reasonably practical thereafter.
We cannot be held responsible for any incorrect measurements. We will manufacture your blinds to the sizes you provided at the time of placing your order.
We regret we cannot accept orders placed by persons located or resident outside England, Scotland and Wales.
Products and Measurement
The product information and photographs contained within our website are provided for illustrative purposes only and we cannot warrant that they are accurate. If you are in any doubt as to the precise nature of the fabric you wish to order you are advised to order a free fabric sample.
As the goods which you order are manufactured according to the measurements you provided in your order, it is very important that your measurements are accurate. We cannot accept the return of the goods by reason of the measurements provided being incorrect. If you would like guidance on how to take the required measurements accurately, you are advised to read the How to Measure and Fit page of our website, call our enquiry line on 0844 8009204 or contact us by email. Any dispute with regards to your measurement's and or the fitting of your blind, or blinds, would need to be supported by pictures of the area the blinds are intended for.
Whilst every attempt will be made by madetomeasureblinds-uk.com to ensure that the goods sold and delivered match in every respect any sample or description shown or given or sent to you, any minor or immaterial variation or change in colour or pattern between the sample or description and the goods delivered shall not entitle you to reject the goods nor to claim any compensation for such variation or change.
Wood is a natural product and there may be some colour and grain variation between slats. Over time there may be a mellowing of colour depending on exposure to the sun. You may find that the surroundings will effect the way your blind reacts as the slats can absorb and release moisture, especially in steamy environments such as kitchens/bathrooms and extreme temperatures. A small amount of warping could be experienced and as it is a natural condition of wood this would not warrant a replacement blind.
Delivery
madetomeasureblinds-uk.com will deliver your goods to the address you have provided on the order form, endeavouring to meet our optimum of 5-10 working days and, in any event, within 30 days after the date your order was placed. If more than one item is ordered, we may deliver goods in instalments and delivery will still remain free of charge in the areas that qualify for free delivery.
Sometimes fabrics may go out of stock, which means we cannot guarantee our delivery times to you. If for some reason you have missed your delivery, a card will be left informing you that a second attempt will be made in 24 hours, or you are free to collect your blinds from your local depot of either Tuffnel's, Initial City Link or APC Overnight. You will be notified which carrier has tried to deliver on the card left at the delivery address. APC will request you contact their local office to arrange re-delivery, their number will be on their card.
Ownership and risk of the goods will pass to you once they have been delivered to you or collected by you. We cannot be held responsible for a delayed postal service or strike etc.
Delivery and packaging is free of charge in Scotland, Wales, England and the Isle of Wight. The Channel Isles, Northern Ireland, Scottish Isles, Isle of Man and the Scilly Isles may have an additional delivery charge of £20.
Packaging
To view more information about our packaging please click here.
Guarantee
madetomeasureblinds-uk.com warrants that all goods sold to you will be free from defects in material and workmanship for a period of 12 months from delivery of the goods to you.
If your goods are defective on delivery or a fault arises within 12 months of your purchase, we will either repair or replace your blind free of charge with a product of similar quality and specification - providing the goods have not been modified, misused or the subject of negligence.
You will need to have contacted us via email/telephone or in writing at the address given on our contact us page, giving us full details of the fault.
We will advise you whether the goods should be returned to us if it appears that the goods are defective. We will advise on how to pack your goods ready for collection to return them to us.
Cancellation
You cannot change or cancel your order because the blinds are custom made to your requirements and will not be re-saleable once your order has been accepted by us and entered on our manufacturing process at the time of payment.
We reserve the right to cancel your order if we have insufficient stock to deliver the goods you have ordered or the fabric you have selected has been discontinued. You will be informed by email and offered an alternative. If these are not suitable then a full refund of the blind in question will be re-credited to your account within 30 days of your order and the order will be terminated. We will not be obliged to offer any additional compensation for the disappointment suffered. In the event of a fabric being temporarily out of stock you will be notified and given an estimated time of delivery.
Payment
The price for any goods ordered by you will be the price displayed within the shopping basket prior to your confirmation that you wish to proceed with your order.
By placing an order you authorise madetomeasureblinds-uk.com, at its discretion, to carry out a credit reference or other enquiry upon your financial status that madetomeasureblinds-uk.com thinks fit. You agree to provide such written authorisations that may be required for the purposes of such enquiry. In the absence of such authorisation we will be unable to process your order.
If you wish to find out more about Made to Measure Blinds, please contact us or phone 0844 800 9204.
